FAQ

Washing Instructions & more!

Yes, even the rhinestones are machine washable! Please turn your garments inside out. (40° Max or 30° to be super safe. We (the staff) having personally had some garments for over 5 years and they’re still going strong!

If you want your blinging tops to last forever, why not hand wash them?

DO NOT TUMBLE DRY! – We’ll let you on a little secret… To seal all designs on to the garments – vinyl, direct to garment ink and rhinestones, we use HEAT (160° to be exact, hotttttt) So, if you apply heat, like in a tumble dryer, you guessed it, you will take a lot of it off.

Bearing that in mind, please iron inside out 🙂

  1. Send us your requirements and logo if you have one, don’t worry if not we can design for you!
  2. We will send you visuals via email for you to confirm, changes can be made as you wish.
  3. When you’re happy, we will cost the garments that you have asked for and prepare your first sample.
  4. If you are happy with the sample, a catalogue will be made with your new designs and order template will be provided.
  5. After 50% deposit made is paid we will get to work on your custom clothing!
  6. You will receive your amazing clothing within 10 working days, if final payment has been made.

We price every design individually to ensure you get the best price paying only for the materials it takes to create your custom clothing.

Rhinestones can be particularly difficult to cost as we use different sizes in different designs and soecial colours have different costs involved. It’s quite easy to have over 1,000 rhinestones included in a basic design.

T-shirts can range anywhere from £7 to £17
Hoodies can range from £15 to £40
Leggings can range from £12 to £25

(We have 100’s of styles, the above is just to give you an idea)

Discounts

Our discounting system is different for dance schools and clubs of the same ilk. We offer a flat rate discount based on the first order. After that, we don’t expect you to order 50+ garments just to get ‘bulk discount’ – your prices will be frozen so you can order one if you like when a new student joins.

Small businesses and Start Up Brands – For retailers and brands, we offer discounts based on quantity but also allow you to mix and match styles with low quantities to enable you to have a bigger range. For example you can order 10 x 5 styles to aquire the 50+ discount rate rather than having to order 50 x 1 style.

Wholesale and trade – Further discounts are still achievable with bigger quantities and of the same design (at least 100+) please get in touch for your personalised quote!

We will help you with garment choice and design options that will cater to your budget. Be as wild or as minimal you like!

Yes of course! This is part of the process we really love, finding out where you’re at and what you’re trying to achieve. We listen to what you have in mind and the feeling you might want to portray to create something that resonates with you and represents your brand.

At the moment, our logo designs are part of our whole service and are therefore free of charge when having your clothing printed with us. If you would like to take the design to another printers, we would be more than happy to give you all the files you need for a small fee of £100+VAT.

50% payment is required for us to get started – our turnaround time is generally within 10 working days of that payment.

We do cater for rush orders but we do include a surcharge if needed within 5 days.

During Christmas time we have a order deadline date as we are very busy – this year it is November 27th for orders more than 30 garments.

We sure can, dance school clothing is what we specialise in but are definitely not limited to that. We can provide clothing to individuals and businesses in any industry. We have access to a lot of work wear, sports wear, hospitality and babies clothing. All waiting for you to put your stamp on it!

General sizing for Kids are Age 2-3, 3-4, 5-6, 7-8, 9-11 & 12-13.

Then it goes on to Adults Small, Medium, Large, X Large, XX Large in most styles and XXX Large in limited garments.

Website Orders (pre designed clothing)

1 Item = £3.00 (Royal Mail 1st Class)

+ £0.50 per item.
+ £2.00 for First Class Recorded
+ £5.00 for Special Delivery

Orders over £35 will be required to be sent Special Delivery to insure the package of any expenses if lost.

All our orders are posted via Royal Mail apart from wholesale/dance school bulk orders where we will use a private courier. All online orders are generally shipped within 1-2 business days after the order is processed.

PLEASE NOTE: If you do not to choose a recorded method of delivery, Axznt will not be responsible for any losses and will not replace them.

Notifications will be sent via email as soon as the package is shipped. Transit days are Monday through Friday with the exception of holidays. Saturday delivery is available and can be requested over the phone.
*Dispatch time subject to stock availability

Dance Schools and Clubs

FREE DELIVERY FOR ORDERS OVER £150.00

If order is under £150 it will normally fit in one box which costs between £10-£15 for the courier at cost.

Wholesale and Trade

You are welcome to organise your own courier to pick up from the shop, or we will just pass on our costs – Generally £10.00 per box.

Online orders, pre designed clothing have a 14 day return window.

Bespoke orders (Clubs, businesses and clothing with personalised name etc) will not be able to be return due to the nature of the product, unless there is a fault made by Axznt.

Please make sure that you are happy with sizing before order bespoke items.

Please refer to out Returns Policy for more info (click here)

Yes – We class a sample as one garment, for you to test the quality of garment and print which we are happy to provide at half price.

Any requests for 2 or more garments will be seen as an order at full price.

Nope, you can order as little or as much as you want.

The price will reflect on the quantity;

1-10 garments will be at full retail price. 10% discount starts from thereafter with discount increasing with quantity.

All of our printing medias and embellishments wash well. We love design and focus on creating the image that will make you feel proud of your brand every time you where it. Find the answers to your questions here but if you’re still not convinced – drop us an email at info@axznt.com 🙂